FAQs

FAQs


How much are tickets?

For standard film performances tickets are:

Adults £8.50

Seniors (65+) £7.50

Children (under 15) £7.50

Family Ticket (2 Adults & 2 Children or 1 Adult & 3 Children) £30.00


Prices for special events may vary.


Is there parking?

Yes, we have a large free car park. To ensure everyone can find a space for their visit, please only park for the duration of your film. There is a height restriction barrier to our main car parks, but we have limited additional parking at the front of the building with no height restriction.


Do you have air conditioning?

Yes, all auditoriums and the foyer are air conditioned.


Can tickets be bought in advance?

Tickets can be booked online, over the phone, or in person.


Advance bookings are non-refundable, but in most cases we are happy to transfer a booking to another date\time with enough notice.


There is a 50p booking fee per ticket for phone or internet bookings.


When does the Organ play?

The organist always plays with the last film in Screen 1 every Saturday night. The organ is played other times when it is busy and the organist available, but Saturday nights are the only time it is guaranteed.

Please note, the Organ is undergoing essential matinenance works and so will not be played on Saturday 24th February 2024.


What time do I need to be there for the film?

The times we advertise are the times adverts start for that showing. The auditorium opens approximately 15 to 20 minutes before the advertised show time.


What time will the film start?

The duration of the adverts and trailers is usually around 10 to 15 minutes but can differ from week to week. We therefore recommend that you aim to arrive at or before the advertised showtime to ensure you do not miss any of the film.


What time will the film finish?

The length of the main feature is published in each film's Info section. This does not take into account the adverts, trailers or intermission though so a good rule of thumb is to allow 20 minutes in addition to the feature running time.


How many seats do the screens have?

Screen One seats 169, Screen Two seats 92, Screen Three seats 74 and Screen 4 seats 21.


Is The Kinema available to hire?

All 4 auditoriums are available to hire for a wide variety of events, such as private parties with a screening of your choice of film, school bookings, Organ shows and more. Availability is limited in Screens 1, 2, and 3, but very good in Screen 4.


Do you have disabled access?

Yes, there are no steps in to the foyer of The Kinema and there is a disabled toilet. The front 5 rows of Screen One has no steps and two wheelchair spaces on row D. Screens Two & Three have 2 removable seats on the front row to create a wheelchair space. Screen Four has one removable seat on the front row to create a wheelchair space.

It is recommended that you call or email us in advance and reserve these spaces if required.


Do you accept Meerkat Movies vouchers?

Yes, you can use them online, in person or over the phone for the current week.


How do I redeem my full Loyalty Card?

The loyalty cards can be redeemed Monday to Friday any time for any standard film performance. You can book in advance with them in person, online or over the phone.


Do you show films in 3D?

We do show 3D films occasionally. Any films shown in 3D will be clearly advertised as being 3D.


Can I bring my baby?

Whilst we do not recommend bringing babies or very young children (under 3s) to the cinema, we allow them to be brought to mornings\afternoon shows of family films on the condition that if they start to cry or cause a disturbance they are taken out into the foyer until they settle again.
There is no space for prams, pushchairs or baby carriers in the auditoriums, but we can store these in the foyer.

Babies are not admitted to evening performances after 5.00pm.


Can I bring my dog?

Sorry, dogs can't be brought to the Kinema (except Guide Dogs).


If I don't want to watch a film, can I come and look around The Kinema?

You are more than welcome to look round the foyer any time we're open, but the auditoriums are for ticketholders only.


Will you be showing "The new ----- film?"

We try to show as wide a variety of films as possible, but there are so many films released every week that we aren't always able to show absolutely everything. We show a mixture of films on their release dates and a week or so after, so just because we haven't had something on release doesn't mean it definitely won't be showing at all. If there's a particular film you're interested in then don't hesitate to ring up and ask or fill out our contact form and we'll try to give you an idea of how likely we will be to show it.


PLEASE NOTE

Online booking closes 30 minutes before the scheduled performance.

Screens are subject to change at late notice.

Cinema weeks run from Friday to Thursday, with the films and times for the next week being added on a Monday or Tuesday.

Please check dates before making a booking.

If you are not asked to select a seat then the performance is unallocated and will be able to sit wherever you like when you enter the auditorium. 99% of shows are allocated seating though and you will have the seat you select.